SUPPORT
DOWNLOAD
Problem Downloads

Policy

We always have someone on hand to answer your questions. If you have any problems, comments, or suggestions, please contact us.

 

Email service:

Amazon order service: support@aixpi.com

 

Online shopping on the aixpi-ring-light.com

B2B order please contact: sale@aixpi.com

 

Address in China (Not a Mailing Address)

Block A, No. 86,

GongYe West Road,

LongHua District,

SHENZHEN

+86-133-1688-9001

 

SHIPPING INFORMATION

A confirmation email will be sent to you once the order has been authorized and verified. We start to prepare it. We have put a lot of focus on making sure items are delivered to our customers as quickly as possible. You will receive your email of shipping information within 1~3 business days from the date of completion.

 

CHECK

A confirmation email will be sent to you once the order is authorized and verified. We start preparing your order immediately after it is verified. With this type of time frame, it is difficult for us to change or cancel your order, however we will do our best to support your request.

 

PROCESSING

Normally, it takes us 1-3 business days to process your order. Please note that this does not include holidays or weekends.

 

SHIPPING

After the items are processed and leave the warehouse, it usually takes 5-7 business days to reach the destination (By DHL). Other shipping methods can be discussed with us.

 

Affected by Covid-19, there will be some delay on the delivery.