How to Fix LED Ring Light Not Working

Wednesday, 09 October 2019

As the top Amazon seller, AIXPI is committed to providing the live broadcast with the most beautiful and high-quality ring lights for live streaming. Of course, as a beginner, you may encounter some problems with the use of ring lights. This article provides ways on how to fix a ring light?


Whether you're making a product video in a live studio or talk to the fans or make up, great lighting will make you stand out.


Bright light is the lighting you are looking for, and ring light is the only way you can always have the ideal lighting.

The question most frequently mentioned by some of the commenters on Amazon is how to install the ring lights? The following is the assembly instructions and troubleshooting for the ring light of AIXPI.

Part 1: Desk 10" LED Ring Light with Tripod Stand & Phone Holder

 10 inch led ring light

 Precautions for use:

1. Please chose reputable brand, certificate compliant DC 5V adapter. Max output current 2A.

2. The slight noise is unavoidable, if you chose power bank to drive the ring light.

3. Ta: -20℃ ~50℃

4. IP20, never use it in damp environment, such as in the rain, in the bathroom etc.


10" AIXPI Ring Light Installation Instructions:

1. Prepare pan-tilt and mobile clip.

2. Install the Mobile clip on the pan-tilt.

3. Loosen the bottom screw and have a certain gap for easy installation on the ring light.

4. Mount the assembled mobile phone holder on the ring of the ring light.

5. As shown in the figure, pressthe clamp with your finger and rotate until tightened.

6. Install the Pan-Tilt on the ring lamp and rotate until tightened.

7. Install the Tripod on the Pan-Tilt and rotate until tightened.

8. Clamp the cell phone on the cell Mobile clip.

9. Complete assembly.

 aixpi ring light installation instructions


Part 2: 10" LED Ring Light with Long Tripod Stand & Phone Holder

10" Ring Light Assembly:

1. Prepare Tripod

2. Unscrew the tripod cover.

3. Turn the screw counterclockwise to loosen the screw.

4. Use both hands to divide the corner frame into two sides.
5. Pull the holder up first, then rotate the holder to fixed it.
6. Tripod assembly completed.

7. Prepare Pan-Tilt and6 Mobile clip.
8. Install the Mobile clip on the4 Pan-Tilt tighten it as shown inthe direction of the arrow.
9. Loosen the bottom screw and have a certain gap for easy installation on the ring light.

10. Mount the assembled mobile phone holder on the ring of the ring light.

11. As shown in the figure, press the clamp with your figure and rotate until tightened.

12. Mobile phone bracket installation completed.

13. Install the Pan-Tilt on the ring lamp and rotate until tightened.

14. Pan-Tilt and ring light assembly completed.

15. Install the Pan-Tilt on the tripod and rotate until tightened.

16. Put the cell phone on the cell Mobile clip.

17. assembly completed.

18. After USB is powered on, it can be used. Install the video in more detail and scan the QR code to view it.

 long stand LED ring light

 Work with a selfie stick:

Tripod stand can be used as a selfie stick.

1. Loosen the screw and use both hands to divide the corner bracket into two sides.

2. Rotate and loosen the middle selfie stick.

3. Remove the selfie stick after loosening.

4. Disassembled tripod and selfie stick.

5. Pull the selfie stick up first, then rotate the holder to fixed it.

6. It can be used by attaching the phone holder.

 ring light selfie stick


Do I need to purchase anything in addition when buy ring light?

Perhaps, you only purchased one ring light item. You will need to provide either a light stand or tripod. We recommend using light stands with a wide leg base for stability, and a tripod that has a load capacity of 12lbs or more.


Part3: My Ring Light Stopped Working?

When new ring light won't turn on, troubleshoot the fixture by checking the breakers, sockets, wiring and switches.

Loose Wires

A loose wire anywhere between the light switch and the vanity lights could keep you in the dark. Check for loose wire connections behind the vanity light. Also check for loose wires between each of the light bulb sockets on multiple socket vanity lights. Loose wires on the light switch controlling the vanity light could also cause the light to fail.

Ring Light not Turning on

When the switch is pressed, the ring light does not light up. You may need to charg it. And after the ring light is fully charged, it can be turned on. For USB LED ring light can't turn on, you need to confirm that the socket and power adapter are in place.

If the light does not turn on when you plug in the charger, please send an email to our customer service team to, and we will ensure to provide you with services.

Part 4: How to Dimming the Ring Light

The ON/OFF button controls the switch of the ring light. It only needs to be connected to the desktop. The laptop or mobile phone USB charger can press this button to turn on the ring light.

Brightness"-": Each time you press it, you can reduce the brightness of the light by one step. There is a total of 10 Brightness.

Brightness " ": Each time you press it, you can brighten the brightness of the light. There is a total of 10 Brightness.

Conversion: This ring light provides 3 temperature Warm light/Cold light/Yellow light, this button can convert the colors temperature.

 dimming lighting


How to Fix Loose Ring Light Stand

Check whether there is a crack at the knob of the bracket. The cracked bracket will loose ring light stand and cannot be fixed. If the bracket is broken, please contact the saler to replace it. The correct installation of the ring light phone holder and the ring lamp stand should first loosen the screws, insert the phone holder into the ring stand, and then tighten the screws. Please make sure that the parts in each step are installed in place.

Phone Holder Connected to Ring Light

There is a video guide for assembly of ring lights and tripods on YouTube

The ring light from AIXPI were addressed 30-day full money refund policy and 12-month quality guarantee and after-sales service to help you solve any problems in use.


If you have any questions about the live streaming ring light purchased at ring light wholesaler AIXPI.COM, please feel free to contact us and we will try our best to help you with all your problems.


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AIXPI Ring Light Production Process

How to Make DIY LED Ring Light